Last Updated: 09 March 2026

Welcome to LuxSeat.co.uk, your trusted destination for luxury seating, premium chairs, and high-end comfort solutions in the UK. At Lux Seat, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, purchase products, or interact with our services.

By using www.LuxSeat.co.uk, you agree to the practices described in this policy.

If you have any questions, please contact us at info@luxseat.co.uk.

1. Who We Are

Lux Seat operates LuxSeat.co.uk, an online store offering luxury seating and premium furniture solutions for homes and businesses across the UK.

Business Address

Lux Seat
Unit 3 Glover Centre
Mossley, Ashton-under-Lyne
OL5 9PY
United Kingdom

Contact Email: info@luxseat.co.uk

2. How We Collect Your Information

We collect personal information when you interact with our website or services. This allows us to provide a secure, personalised, and seamless shopping experience.

We may collect information when you:

• Purchase luxury seating products

• Create an account

• Subscribe to emails or marketing updates

• Contact customer support

• Browse or interact with our website

3. Personal Information We Collect

When you use LuxSeat.co.uk, we may collect the following details:

Personal Details

• Full name

• Email address

• Phone number

• Billing address

• Delivery address

• Account login information

Payment Information

Payment details are processed securely through trusted payment providers. Lux Seat does not store full card details on our servers.

Customer Service Information

If you contact us for support, we may keep records of communications to improve our service.

4. Automatically Collected Data

When you visit LuxSeat.co.uk, certain information is automatically collected to improve website performance and user experience.

This may include:

• IP address

• Browser type

• Device type

• Operating system

• Website pages visited

• Date and time of visits

• Geographic location (approximate)

This data helps us optimise our website, prevent fraud, and improve customer experience.

5. How We Use Your Information

Lux Seat uses your information to operate and improve our services.

We may use your data to:

• Process and deliver your orders

• Provide customer support

• Personalise your shopping experience

• Improve website performance and product offerings

• Prevent fraud and maintain security

• Send relevant updates or marketing communications

• Comply with legal and regulatory obligations

We only process your data when we have a lawful basis under UK GDPR, including your consent, contractual necessity, or legitimate business interests.

6. Cookies and Website Tracking

LuxSeat.co.uk uses cookies and similar technologies to improve functionality, analyse traffic, and enhance your browsing experience.

Cookies help us:

• Understand how visitors use our website

• Remember preferences and login sessions

• Improve performance and navigation

• Deliver relevant content

You can disable cookies through your browser settings at any time.

Please note that Lux Seat currently does not respond to "Do Not Track" browser signals.

7. How We Protect Your Data

Protecting your personal data is a priority for Lux Seat.

We use modern security measures including:

• Secure encrypted connections (SSL)

• Protected servers and payment gateways

• Restricted internal data access

• Regular security monitoring

Although no online platform is completely risk-free, we take all reasonable steps to safeguard your information.

8. Your Data Protection Rights

Under UK GDPR and data protection laws, you have several rights regarding your personal information.

You may have the right to:

• Access your personal data

• Request corrections to inaccurate data

• Request deletion of your personal information

• Request data portability

• Withdraw consent for marketing communications

• Object to certain types of data processing

To exercise these rights, please contact us at:

info@luxseat.co.uk

We will verify and process requests in accordance with applicable data protection laws.

9. Third-Party Services

Lux Seat may use trusted third-party providers for services such as:

• Payment processing

• Website analytics

• Shipping and delivery

• Email communications

These providers only access information necessary to perform their services and must comply with strict data protection standards.

10. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in laws, technology, or our business practices.

When updates occur:

• The revised version will be published on LuxSeat.co.uk

• The updated date will appear at the top of this page

We encourage users to review this policy periodically.

11. Contact Lux Seat

If you have questions about this Privacy Policy or how your personal data is handled, please contact us:

Email: info@luxseat.co.uk

Address:
Lux Seat
Unit 3 Glover Centre
Mossley, Ashton-under-Lyne
OL5 9PY
United Kingdom